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Dayna Bateman

I'm a research driven ecommerce strategist & technologist. This is where I think about work.

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Things I've said & written:

Trust: The Secret Sauce In Social Commerce

Ecommerce & the Social Web: Why it matters. What you can do.

What are you doing unto others? The importance of reciprocity on the social web.

Good Search Abandonment: Delivering Content without Clicks to the Cross-channel Customer

The ways and means of widgets

Email is dead. Long live Email.

Internet Retailer

NYTimes on Online Accessibility

NYTimes on Interactive Catalogs

Harnessing Customer Influence & Emerging Interests (In a Hurry & On the Cheap)

The Big So What: The Apple iPad Enters Our Lives

Archive

Jan
29th
Sun
permalink
Analysts at Citi say that operating margins at S&P500 companies are close to the high points seen in 2007, partly because of the fall in unit labour costs. ‘A reluctance to hire more employees as well as outsourcing to lower-cost alternatives have left management teams with lean and mean companies,’ they say.