Jul
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Wed
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I'm a research driven ecommerce strategist & technologist. This is where I think about work.
Find me on
linked in or dopplr or tweet me to say hey or contact me via my google profile
Things I've said & written:
Trust: The Secret Sauce In Social Commerce
Ecommerce & the Social Web: Why it matters. What you can do.
What are you doing unto others? The importance of reciprocity on the social web.
Good Search Abandonment: Delivering Content without Clicks to the Cross-channel Customer
The ways and means of widgets
Email is dead. Long live Email.
Internet Retailer
NYTimes on Online Accessibility
NYTimes on Interactive Catalogs
Harnessing Customer Influence & Emerging Interests (In a Hurry & On the Cheap)
The Big So What: The Apple iPad Enters Our Lives
